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Swissport: Lufthansa Group's Ground Services Partner at Heathrow Airport

By January 19, 2025 7:02 pmAéroports

Swissport Internationalthe world's leading provider of ground handling services, has won a five-year contract with the Lufthansa Group for ground services management at London Heathrow Airport. From April 2025, Swissport will provide a full range of services for over 40 daily flights. The partnership includes operations for Austrian Airlines, Brussels Airlines, Lufthansa and SWISSreinforcing Swissport's reputation as a global expert. This collaboration underlines Swissport's key role in supporting Lufthansa's operations at one of the world's busiest airports.

From April 2025, Swissport International, the world's leading ground handling services and freight transport, has embarked on a fruitful collaboration with the Lufthansa Group. This ambitious partnership is taking place at the prestigious London-Heathrowone of the world's busiest airports.

This partnership is the result of a five-year contract awarded to Swissport, underlining its global expertise and ability to manage airport operations efficiently. The contract promises to provide a comprehensive range of ground handling services for over 40 daily flights operated by various Group airlines.

A major contract for Swissport

Under the name Swissport International AG, based in Zurich, this Swiss company has distinguished itself by winning this prestigious contract to run the Lufthansa Group's ground operations at London-Heathrow. This is a key moment for Swissport, which once again demonstrates its dominance in airport management alongside aviation giants such as Lufthansa.

The agreement covers all Group company operations, including Austrian Airlines, Brussels Airlines, Lufthansaand SWISS Airlines. Swissport provides a complete range of services, from passenger check-in formalities to runway management, ensuring a smooth and efficient experience.

Swissport's strengths in a competitive environment

Swissport's contract, which runs until 2030, is the result of a combination of proven skills and exemplary flexibility in the field. Swissport has strengthened its position by integrating innovative solutions and deploying experienced teams focused on customer satisfaction.

This partnership marks the strengthening of the Lufthansa Group's strategies within the London Heathrow airportThe new agreement underlines the need for a service provider that guarantees safety, efficiency and quality. It also positions Swissport as a key player in the global airport network.

Cruising Flight Challenges

Although Swissport proved resilient in the face of the pandemic crisis, adjusting its workforce and services, post-crisis stabilization remains a challenge. Its director, Warwick Brady, highlights the challenges ahead and the adjustments needed to maintain impeccable service quality.

This partnership with the Lufthansa Group reflects a renewed confidence in Swissport's ability to provide the best possible service. ground services of the world. This agreement not only ensures a significant volume of business for Swissport, but also strengthens the Lufthansa Group's presence in one of the world's leading air transport hubs.

discover swissport, the lufthansa group's reliable ground services partner at heathrow airport. benefit from unrivalled expertise in flight operations management, guaranteeing quality service and an optimal experience for all passengers.

Swissport - Strategic partner at Heathrow

Aspects Details
Start of collaboration April 2025
Contract duration 5 years
Daily frequency Over 40 flights
Our services Total ground support
Airports included Heathrow, Zurich, Geneva
Companies covered Lufthansa, SWISS, Brussels Airlines, Austrian Airlines
Business volume Significant
Swissport expertise Global leadership
Swissport base Zurich
Linked alliance Star Alliance

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